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If all the data provided is correct and the user actually fulfills the conditions, Energía XXI will accept the application within a maximum period of 15 days. Once approved, the customer will see a discount on their next electricity bill that will depend directly on their socioeconomic situation.
Those who wish to apply for the Endesa social bonus online will have three ways to do so: through an online form, PDF form and the Energía XXI mobile app. Below, we explain how to carry out the process in each of these cases.
Another way to request this aid is by downloading and filling in the Endesa social bonus application form (PDF). Once all the information has been filled in, the application must be sent through the following channels:
It is also possible to request the social bonus through Endesa’s app “Energía XXI Bono Social”, which is available for both Android and iOS devices. The process through the mobile application is the same as the online form, although the documents will be sent photographed as required.
Energy xxi
Endesa’s social voucher is a financial aid from the state in the form of a discount on the electricity bill, with which to meet the payment of the electricity supply and intended for all those consumers at risk of energy poverty.
Endesa’s social bonus is a financial aid provided by the government to the most economically disadvantaged users and groups, so that they can afford to pay their electricity bills. This aid translates into a discount of between 25% and 40%, depending on the user’s degree of vulnerability.
Temporary ban on supply cuts To mitigate the effect of the rise in electricity prices, the Government has approved a ban on electricity and gas supply cuts to vulnerable consumers until April 2022.
Not just any Endesa customer can obtain the social bonus, as the consumer must meet a series of conditions to be able to apply for the Endesa social bonus. The user must meet the following requirements, which are measured according to the economic level and the family and personal situation of the applicant.
Endesa customers
Endesa’s social voucher is an economic aid from the state as a discount on the electricity bill, with which to be able to pay the electricity supply and is aimed at all those consumers at risk of energy poverty.
Endesa’s social bonus is a financial aid provided by the government to the most economically disadvantaged users and groups, so that they can afford to pay their electricity bills. This aid translates into a discount of between 25% and 40%, depending on the user’s degree of vulnerability.
Temporary ban on supply cuts To mitigate the effect of the rise in electricity prices, the Government has approved a ban on electricity and gas supply cuts to vulnerable consumers until April 2022.
New measures for vulnerable consumers – October 2021 The Government has approved new measures to help vulnerable consumers. These measures are aimed at mitigating the effects of the increase in electricity and gas prices and will be in force until April 2022.
Para renovar su tarifa social tendrá que volver a solicitarla. La normativa establece que debes acreditar que cumples los requisitos necesarios para acceder a ella. Esto significa que tendrá que enviarnos toda la documentación con su nueva solicitud.
La tarifa social eléctrica es un descuento para las personas que, habiéndolo solicitado, cumplen una serie de requisitos especiales de vulnerabilidad. Se aplica un descuento específico en su factura en función de su situación.
Energía XXI te informará de la fecha de caducidad de tu tarifa social en cada una de tus facturas para que estés atento a su renovación. Además, podrás consultar en todo momento el estado de tu solicitud.
